Privacy Policy

We provide cutting-edge solutions that fuel the growth of Mozambique’s rapidly expanding oil and gas industry. With world-class expertise, local knowledge, and a commitment to safety and sustainability, we are the trusted partner for your energy projects in Mozambique.

1. Introduction

Welcome to DSY & Hidrocarbonetos – Sociedade Unipessoal, Limitada. By using our website, contact form, and quote request services, you agree to these Terms of Use and Privacy Policy. This policy applies to visitors from Mozambique and international users, ensuring compliance with local data protection laws and the General Data Protection Regulation (GDPR) for users in the EU and other applicable jurisdictions.

By submitting your information through our forms or interacting with our website, you consent to the collection, use, and processing of your data as described in this document.

2. Terms of Use

This website provides information about our engineering services and allows users to contact us for inquiries, consultations, and quotes.
The contact and quote request forms are meant for business-related communications only. Misuse, such as spam or fraudulent inquiries, is strictly prohibited.

2.2. Accuracy of Information

When submitting a contact or quote request form, you agree to provide accurate and complete information. DSY & Hidrocarbonetos – Sociedade Unipessoal, Limitada is not responsible for issues arising from incorrect details provided by users.

2.3. Response Time

While we aim to respond promptly, response times may vary based on inquiry volume and complexity. If your request is urgent, please contact us directly via phone.

2.4. External Links

Our website may contain links to third-party websites. DSY & Hidrocarbonetos – Sociedade Unipessoal, Limitada is not responsible for the content, privacy policies, or practices of these external sites.

2.5. Limitation of Liability

DSY & Hidrocarbonetos – Sociedade Unipessoal, Limitada shall not be liable for any damages or losses resulting from the use of this website, including technical errors, miscommunications, or unauthorized access.

2.6. Updates to Terms

We may update these Terms of Use periodically without prior notice. Your continued use of our website constitutes acceptance of any changes.

3. Privacy Policy

3.1. Information We Collect

We collect the following types of personal data:

Contact Details: Name, email address, phone number, and company details when submitting a contact or quote request form.
Technical Data: IP address, browser type, cookies, and tracking data for website performance and security.
Business Information: Any details you provide regarding your project needs, service requests, or inquiries.

3.2. How We Use Your Information

We use your data for the following purposes:

To respond to your inquiries and provide requested services.
To send quotes and business proposals based on your requests.
To improve our website and user experience through analytics and cookies.
To ensure website security and prevent fraudulent activities.
To comply with legal obligations and data protection regulations.

3.3. Data Protection & GDPR Complianc

For users in the European Union (EU) and other GDPR-compliant regions, we ensure that:

Your data is collected lawfully, fairly, and transparently.
You have the right to access, correct, delete, or restrict your personal data at any time.
We do not share, sell, or distribute your personal information to third parties without your explicit consent, except where required by law.
We implement appropriate security measures to protect your data from unauthorized access or breaches.

3.4. Cookies & Tracking Technologies

Our website may use cookies and tracking technologies to improve functionality and user experience.
You can manage or disable cookies in your browser settings. However, some website features may not work correctly without cookies.
By continuing to use our website, you consent to our use of cookies as outlined in this policy.

3.5. How We Store & Protect Your Data

We store your data securely using industry-standard encryption and security measures.
Data is retained only for as long as necessary to fulfill the purpose for which it was collected or as required by law.
If you wish to delete your data, please contact us at [Insert Email].

3.6. Sharing of Information

We do not share personal data with third parties except:

When required by law enforcement, government authorities, or regulatory bodies.
If necessary, to provide services you have requested (e.g., engaging a trusted partner).

3.7. Your Rights (For Mozambique & International Users)

You have the right to:

✔️ Access and request a copy of your personal data.
✔️ Correct or update inaccurate information.
✔️ Withdraw consent for data processing (where applicable).
✔️ Request the deletion of your personal data (subject to legal obligations).
✔️ File a complaint with data protection authorities if you believe your data rights have been violated.

4. Contact Us

If you have any questions about these Terms of Use & Privacy Policy, or if you wish to exercise your rights, please contact us:

Email: info@dsyhidro.com
Phone: +44 7487 765909
Address: Mozambique

By using this website, submitting a contact form, or requesting a quote, you acknowledge that you have read, understood, and agreed to these Terms of Use & Privacy Policy.